How this site handles personal information.

Who this policy is for

This policy explains how personal information is handled when you visit this website or contact Clare Langley through the contact form, email, or LinkedIn link.

Information you provide

If you use the contact form, the site opens your email app with your enquiry prefilled. The website itself does not store the form submission in a database. Your name, email address, selected enquiry focus, and message are processed by your email provider and Clare's email provider when you send the email.

How enquiries are used

Enquiry information is used to respond to you, discuss potential work, keep appropriate business records, and manage follow-up communication. The usual lawful basis is legitimate interests in responding to business enquiries, or steps prior to entering into a contract where relevant.

Externally hosted assets

This site currently loads fonts from Google Fonts and some imagery from Unsplash's image CDN. Those services may receive technical information such as your IP address, browser details, and the page you requested. A future production build can host these assets locally to reduce third-party requests.

Analytics and tracking

This site uses Google Analytics 4 only after a visitor accepts analytics cookies. Analytics may help understand page visits, popular content, approximate location, device type, and referral source. Analytics is configured with IP anonymisation and should not be used to identify individual visitors.

Retention

Enquiry emails may be kept for as long as needed to manage the conversation, maintain business records, and handle any resulting work. You can ask for your information to be deleted where applicable.

Your rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict, or object to the use of your personal information. You also have the right to complain to the UK Information Commissioner's Office.

Contact

For privacy questions, email hi@clarelangley.com.